Experience.FellowshipOne.com

Our church is in the process of having our old database converted over into F1.  In the meantime, I am trying to add the staff as new portal users.  If I'm understanding correctly, I am not to add the individual records at this time because that info will be wiped out when the database is imported into F1.  So I am unable to "link" portal users at this time.

So I am in Admin - Security Setup - Portal Users and click on Add New.  I fill out all the info required and click on the Add New Portal User button.  When I then return to the Portal Users Summary, the person I tried to add does not show up.  Can you tell me what I'm missing?!

Thanks so much,

Jacki

Okay, I'm replying to myself...!  :)

 I had been using Firefox and it would not work unless I LINKED the new user.  When I tried in Safari, it worked just fine...  Just thought this might help someone else to know.

Hey Jacki.

When you attempt to add a user in without first linking them it will launch a pop-up window confirming that you do not want to link them. Please try to add a user in firefox and make sure that the pop up isn't being blocked.

Hope this helps!