Feedback & Suggestions

iPod Touch for Checkin

jboyle — Wed, 11 Nov 2009 21:11:57 GMT

Especially after using the new F1 Touch app, I would love to see an application for checkin using the ipod touch/iphone. I think it would be an awesome way to do check-in, with a great amount of mobility, low cost entry point, etc. Hopefully it's on your radar!

john boyle | director of communication | calvary bible church |

boulder, co | 303.442.3484 | www.calvarybible.com |

Home Phone Numbers

erint — Tue, 10 Nov 2009 21:01:19 GMT

I think there should be an allowance to put the mobile phone as the main number. It is much more relevant and frustrating when you are forced to place a mobile phone as a home and mobile number in order for it to exist.

Template choices

pturner — Tue, 13 Oct 2009 19:18:17 GMT

Can you add the Avery Label template 5395? We use this for name badges.

Group Email - Text based

Ronnie — Tue, 27 Oct 2009 03:07:56 GMT

It would be wonderful if F1 would support text-based emails. Is this something that is on your radar? Will happen in the near future?

iPhone

cschopmeyer — Tue, 27 Jan 2009 20:36:28 GMT

What's the latest on iPhone support? I've tried mobile.fellowshipone.com, and it seems pretty inadequate on the iPhone. At least fifteen pastors here have iPhones. Is there a Fellowship One iPhone app in the pipeline?

Reprint option incase of printer jams

bwynn — Mon, 19 Oct 2009 15:59:58 GMT

Hello,

For parents with children that ar 2 years or younger we make asset tags available (for diaper bags, bottles, etc.). The only problem we experience is that occasionally a parent will print off an asset tag instead of a name tag for their child. The asset tag does not have the receipt number printed on it and this slows down the parent when they come to pick up their child. Is there any way we could get the asset tag to include the receipt number? Or is there any way that we could move the asset tag function (which operates from 9:30am - 1:00pm Sunday) moved to the right of the experience or service they intend to check their children into?

Thank you so much for your help!

Brooke Wynn
People's Church

Add Embed Form Feature?

JMartin — Fri, 19 Jun 2009 03:04:41 GMT

It sure would be nice if I could embed contact forms in my web pages, rather than having to put links out to the forms.

Just simplifies it for the viewer. And that's who I want to make it easy on.

Populating existing information into forms

jcastillo — Tue, 01 Sep 2009 00:55:41 GMT

As we've created forms for on-going ministry events, such as Awana, I've encountered a situation where I've had to repeatedly imput information on the form for each member of the household (ex. a family with 4 children). Their information is already exist in the Fellowship 1 database. Would Fellowship One be able to populate the information onto the form? Has anyone encountered this?

labels

CMonroe — Wed, 19 Aug 2009 16:35:43 GMT

After selecting Avery 5160 labels, my label info does not line up properly. Help!

Individual Photos

Malachi Elguera — Thu, 29 Jan 2009 00:54:10 GMT

I, along with other fellow F1 Portal Users, have noticed that the individual photos are much smaller than they were in the last version of Fellowship One. This is pretty annoying because it almost defeats the purpose of having pictures of individuals since you can barely make out who the person is. One thing I did notice is that there is a larger picture when you go to edit the individual, but that adds an unnecessary step and leaves out all the Portal Users who don't have People Edit rights.

Please change this.

Bible Translations? tNIV

jbenton — Tue, 04 Aug 2009 18:27:48 GMT

Is it possible to add the tNIV as one of the options to the Bible Search tool? Also, is there a way to make one of the versions my default?

Weblink Registration Reports

AYost — Thu, 18 Jun 2009 15:10:47 GMT

I have been struggling to find a report that will show who has registered for an event using online registration. It seems most reports have a FORM QUESTION requirement. If you are doing a straight registration with no questions, but you are using the SCHEDULE option, there is no report that will show you who has registered for specific schedules. The Report M6031P has the proper description but it still requires a FORM QUESTION.

Insert .pdf as an email template

lmazur — Thu, 19 Mar 2009 18:49:40 GMT

Instead of using Constant Contact's email templates outside of F1, we would like to be able to link to a .pdf and have its content show within a group email template.

Hitting return in Search Box Resulted in "Praise" for another post

jschneider — Mon, 19 May 2008 14:53:59 GMT

I was viewing the idea list and and clicked up in the search field in the upper right corner of the "experience" site. I typed what I wanted to search for in the box and then pressed return. When I did, the action of hitting return resulted in a praise for the first idea that had not already been praised by our church code. Please look at how you can recode the site to prevent this from happening.

DC08 Conference oddball question

msmith — Thu, 12 Feb 2009 23:21:00 GMT

Does anyone remember a book that was referenced in one of the keynotes with "Silo" in the title or on the cover? Thanks!

Problem Tabbing Between Controls

bbender — Mon, 02 Feb 2009 07:46:49 GMT

I have noticed (oh boy, have I noticed!) in the process of entering our connection cards for the past couple of weeks that, while most of the controls on our forms tab forward very nicely and smoothly, I can't shift-tab to go backwards anywhere. Wow, is this ever frustrating for a keyboard jockey like myself! Is this some strange limitation of the software? Perhaps just an oversight on the part of someone in designing our forms? I'd appreciate someone steering me in the right direction to get this fixed, since it seriously slows down the data entry process, and with the number of cards we have to go through every week, this needs to be as streamlined as possible.

Thanks,

Blake

Let me see my inactive attributes!

Malachi Elguera — Sat, 24 Jan 2009 01:55:18 GMT

I opened up a few individual records looking for certain Attributes in the attribute group, Profile Codes. They weren't showing in the Attributes widget so I went to the Query builder to search for all people with Attributes in this Attribute Group, just in case the Attributes in those records were deleted. I wasn't able to run a query because the Attribute Group was not Active. I went to the Admin tab and reactivated the Attribute Group, Profile Codes. When I ran the query there were about 6500 names that appeared. I opened their records and I was able to see the Attributes in this Attribute Group. I decided to recheck the Individual Records that I checked earlier. Lo and behold, I was able to see the Attributes!! So I guess when an Attribute Group is not Active you aren't able to see them in the Individual Records.

I would like to be able to see all Attributes despite their Active status.

Account Login Causing Customer Irritation

anoah — Mon, 23 Jun 2008 23:56:04 GMT

We have been using F1 for the last two years, and overall enjoy the experience and opportunities it provides. There is one significant issue I receive many complaints regarding... and that is the requirement to create a user account to register for an event or submit a volunteer request. I often receive email and phone call complaints from people within our church who do not want to have to create an account to sign up for a one-time activity.

Is there any way around this? It would be great to allow people the option to register for an activity as a guest or registered user. Is there an option I am not aware of?

Implementing the Process of Discipleship with FellowshipOne

Yamil Luciano — Sat, 28 Jun 2008 00:03:07 GMT

I am new to FellowshipOne and currently am going through the implementation process. Although FellowshipOne is by far one of the best church management programs that I have seen, I was expecting a bit more sophistication than what I discovered. I just got off with my delivery manager and discovered that, although FellowshipOne routes potential contacts to the appropriate ministry leader, there is no task assigned to him. In fact, we would not know what the ministry leader did or suppose to do with the contact unless he were to mention that in the comment section.

The way FellowshipOne is currently setup is that each church should have their own ministry process(es) that each ministry leader should learn. The ministry leader should make the appropriate notation that would indicate what he has done, go over and change the status of the contact that would reflect where he is at in the process of discipleship, and then forward the person to the other ministry leader who would then be in charge of taking the contact to the next level of the discipleship process.

(Deep breath) That was a mouthful.

Maybe, I am a technologically spoiled brat, but should not all of these tasks be automated if F1's goal is indeed to give us more time for ministry? For churches like mine that has a defined discipleship process that leads people through spiritual maturity, we need something that will not provide us with a follow-up nightmare. I should be able to look up any given member and know exactly where he is in the discipleship process, who is leading him through that stage, how long he has been there, and what tasks need to be completed on the part of the ministry leader to bring that disciple through that stage.

Allow me to provide you with my bright idea (if it has not been offered yet). Somewhere in the church setup there should be an area where a list of consecutive events (where the completion of the former triggers the commencement of the latter) can be setup. To be overly simplistic, allow me to give a sample of three. Again, this is overly simplistic, because there should be more steps in between these. But let's name the events (1)Salvation, (2) Church Membership, (3) Servanthood. There should be a list of tasks (small or great) under each event that needs to be accomplished before the next event is triggered. The tasks can all be assigned to one person, or different tasks can be assigned to different people within the event. When the F1 Champion creates the task, he would program F1 to route each task to the appropriate person. Some tasks would require some prerequisite task to be completed. Others would be able to function independently. However, it is setup, once all the tasks within that event (or "stage") is completed, it would automatically trigger the next event with its respective tasks.

How would this look from the perspective of the ministry leader?

Well, like always, the ministry leader would logon into the F1 portal and look over at his "My Task". He would then click on his ministry category. From then on, instead of just having a list of people with no direction of what to do, he would then have the same list of people but with the list of tasks below them or, better yet, hyperlinked to the disciple. He can sort it by date, by person, by task, etc. and save his customization for each time after that. The result is that anyone in the pastoral staff can look at any member/contact in F1 and know exactly where they are in the discipleship process. This I would think, would fulfill the assimulation tunnel that F1 demonstrates in their corportate website.

Now, since it seems like I am under inspiration at the moment. I will offer you another enhancement idea: provide the ability to sync the tasks with Microsoft Outlook, and/or PDA device. Now that's savvy.

Although I am full of ideas, unfortunately, I do not have the slight capability to write the code for F1. Otherwise, I would. My DM stated that FellowshipOne is working on something like this. Is this true? Where are we at? And when should we anticipate it?

I predict that when and if F1comes out with such enhancements, that they would literally have sealed their ministry business to hold the monopoly of church management software, especially if they integrate their technology with Microsoft Office.

Can anyone give me some feeback?

Automatic log out

markk — Sun, 29 Jun 2008 13:49:56 GMT

My dashboard had this comment on it.

"Time out enhancement disabled"

Until the feature is re-enabled, you will not see the countdown timer after 15 minutes of inactivity and you will not be automatically redirected to the login page after being logged out. We will re-enable the feature as soon as possible. We apologize for the inconvenience and appreciate your patience

I never liked this feature of automatic log it. It is the inconvenience. I often do several things at the computer and then I will switch to Fellowship One, be into it in depth, get called away for a few minutes and come back to work on it again and I am logged out! Yuck! Now, I have to start over again.

When I first saw this post I thought it meant it wouldn't log me out. But it means the countdown timer won't appear and I won't be redirected to the login page. I guess it will just bump me all the way off of IE.

I just wish we had a longer period of inactivity before we get bumped off. It is not like a banking account that I go into a few times a week and therefore they bump me off for security.

This is the program I am in all day long at work, but I am not accessing it every moment of the day. But I use it consistently through the day and having to re-log-in is frustrating time after time after time.

Email Notification when Someone Replies to Your Post

jschneider — Mon, 19 May 2008 14:39:04 GMT

Have you thought about an email notification system that notifies the person posting when another person replies to the post? This could be a simple check box that tells the system to send you an email everytime someone posts a reply to a thread to which you have posted.

Basically it is a "track this thread" notification. Most people will not have time to monitor the entire site by clicking on the "posts you have not read" shortcut. But if there was a shortcut to review "posts to threads you have posted to" and "posts to threads that you are montoring" (whether you have posted to them or not) would be helpful.

But ulimately, I would like to "opt" in for email notification so I don't have to keep comming back to check the site.

Forums & Ideas Tab Are Great, But What About Bug Reporting?

jschneider — Sun, 18 May 2008 21:55:07 GMT

It was great to hear during the conference that the "Experience" site is being used as a key tool to communicate between the user community and Fellowship Tech. I had used the site originally when it first came out, but became "disenchanted" about it when I did not get timely feedback on some of my posts from a Fellowship Tech associate. Needless to say, I stopped using the site. So it was good to hear the site is being used so much by Fellowship Tech. And I will be using it once again more myself.

The first suggestion I have is related to the reporting bugs/errors. I read a post from Teresa Bice (dated 11-05-2007, 8:18 PM) where she was asking for a list of known bugs. It was basically closed with the comment, "it is too difficult to do". I agree with Fellowship Tech that this would be difficult because it would be a long, long list that would involve lots of issues many of which do not affect the normal user. In my opinion a complete list of every single known error would cause more confusion than it would help. But I have a related but slightly different suggestion.

"Experience" has a "forums" menu tab to post anything related to a specific subject. I notice that posts range from "how do I do this or that" to "ideas". (Yes, ideas should all be in the "ideas" section, but I do find them in the "forums" also.) I really like the "ideas" tab because it gives us the ability to separately review suggestions without seeing all those other posts. I think something needs to be done to also separate "bug/error reporting".

What I would like to suggest is that you either:
a) add a "Bug/Error Report" menu tab so that we can easily go into the three different areas (forums, ideas, bug/errors)
b) add a special "Bug/Error" tag that is VERY obvious to anyone that they should select this if what they are reporting is something related to a "bug/error" (in addition to checking the "check-in" tag or whatever their post is related to).
c) That you move/link any post related to a bug/error report to some special area that we can review (or make it easily searchable"
d) That you create a "reported" list of bug/errors, that we can review and comment and maybe even vote on.

You may ask why, when we can open support tickets? Well there have been times I have discovered an error and posted it to support, and then been told it is really an idea and it needs to be posted to the ideas section of the "experience" site. Bugs/Errors that have been reported that are considered not "critical" in nature (or "cosmetic" in nature) that do not need to be fixed immediately sometimes are considered "ideas". But no matter the severity of the issue, I think the user community needs to know about them and whether they have been fixed or in the process of being fixed. Having some place to review what has been reported would be helpful.

Also it would be to save time. During the conference I talked to a number of Fellowship Tech associates about bugs and errors that I knew of. I sometimes got answers like "we know about that one" or "we did not know about that one". Once I returned from the conference, I checked online to see if I could find anything about those bugs/errors and only found a few postings related to a couple of the bugs/errors I personally discussed with people during the conference. If I had not already knows that some of the bug/problems on my list were already known by Fellowship Tech and in many cases the fix was in a release soon to be released, I would be wasting my time documenting and reporting the error - be it in a support ticket or a forum/idea.

What I would like to see is an easy and quick way to review what bugs/errors that have been reported so that it saves everyone from wasting time reporting errors/bugs that you already know about. And since the "user community" cannot see bugs/errors reported though support tickets, there should be some process on the Fellowship Tech side to take a true bug/error reported to the support ticket side and list it on the "experience" side so we all can see it.

Oh and it should go without saying that the list/forum/whatever should be moderated in some way. Non-detailed posts like "I got a blue screen when running check-in" should not be included in this bug/error reporting list/area I am recommending.

And then finally, once this list is established in some way or another, then there could be comments by the community or Fellowship Tech as to how to "work around" the issue.

Search Options

jschneider — Sun, 18 May 2008 22:02:59 GMT

On the "Experience" site in Search Options you have the ability to search on words, tags, names and dates.

I would like to suggest you have an option to limiting your search to a specific area (i.e. blogs, forums, ideas, and updates).

Also it would be nice to be presented with a pull down option for tags that lists all tags currently in use in the site (or the specific area you are searching) - rather than having to look up and then manually type out the name of tags.

Mass Updating

Moe O'Brien — Mon, 05 May 2008 03:21:39 GMT

Any idea when the mass updating feature will become available? I have tons of data clean up to do but I keep putting it off hoping the mass updating tool will be ready. Will you have churches testing the beta version? How can I become a part of that?

~Moe O'Brien~

Please update your member profile

Administrator — Thu, 01 May 2008 15:27:18 GMT

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