While I would not use the word easily, we did get unlimited users specifically because we were going to roll this out with a lot of volunteer access.
We are a church with an average attendance of about 1100 per weekend. We have about 60% of our users are volunteers. We have a lot of volunteer staff. We have volunteer workers, but we also work hard through our iServe ministry to establish volunteer staff whom have regular roles, many of them even with office space. Mostly they work from home. That is the power of the F1 SaaS. We are having our volunteers telecommute in a way that we could never do before F1.
They are treated with the same intake process as staff... they complete a background check, fill out an application, complete a confidentially agreement and have a reference check, then have to complete F1 trainings online and have some in person trainings that we do afterhours or on weekends. Our volunteer pipeline coordinator, for example is a volunteer. She works abut 20 hours a week, some from home, some in the office. Combined with our windows terminal server and VPN she has an email and user account on our server and voice mail she can check from home.
When they begin serving or end serving a contact item is opened for them to have F1 access setup for them or shut down.
We are very careful with the access controls. I have a ton of roles setup. However in some cases our volunteers have more access then associate pastors (because they will muck something up, but a trained volunteer won't). Of course they don’t' have confidential access, in most cases, and very few people have giving access at all, even staff.
We have a couple of generic logins with very limited access, such as for our check-in volunteers to check authorized pickup persons, etc.
So we have found it a big, big, advantage to deploy F1 with a lot of volunteer access. It does require some good processes and it does required more work on out part to do training off hours, and set access control, and get a lot of .. hey they don’t have access to this and need it request, which we deal with on an individual case by case basis.. but we find it worth it. Here are few examples of what volunteers do on F1 at our church.
Process New from Website and New From Check-in each week.
Adding all new people to the system
After delivering cookies to first time visitors volunteers open a contact item for each family that starts our first time visitor contact process.
Manage our prayer chain
Treasure to run finance reports
Key volunteer ministry directors do everything from setting up activities, to running reports.
Hope this helps.
-Jeff Cox
Jeff Cox
Business Administrator
Church on the Hill
McMinnville, OR
www.hillchurch.com
jcox@hillchurch.com