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• Change and the Church - Example

  E xample Church project managers and Fellowship Technologies can plan, convert, configure, install, train and deliver, but church leadership sets the tone and climate for change. If you are not seen as a participant in the change or are aloof and isolated Read More... Posted Wednesday, May 07, 2008 9:08 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, FTeU, Training

• Change and the Church - Grace

  G race Agree to create an umbrella of grace during the time of transition. For a period of time, there will be no experts on the new system. Give people a chance to poke around and learn [review on demand videos and participate in Ask the Expert Sessions]. Read More... Posted Wednesday, May 07, 2008 9:05 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Utilization, Customer Care, Training

• Change and the Church - Heart

  H eart The membership database or church management system (ChMS) is a fundamental tool in a church’s IT support infrastructure. Changing or replacing it will impact people. They’ll feel the change. Because changing the system creates some additional Read More... Posted Wednesday, May 07, 2008 8:15 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, Education, Training

• Change and the Church - Introduction

  The only constant in life is change. There are normally two ways to accept this fact: • Yes, and I don’t have to like it. • Yes, and I will adjust because change is part of life. Which of the above responses depicts how you respond to change? Your response Read More... Posted Wednesday, May 07, 2008 8:09 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Customer Care, Process

• Use It or Lose It

  Did you ever grow up hearing your parents say "...use it or lose it!" ? Studies show that when you utilize all of your brain's functions, your mental vitality grows. If you stop using portions of your brain, you are susceptible to discarding those areas, Read More... Posted Friday, November 09, 2007 12:27 PM by ldacy | 0 Comments | Filed under: Relationship, Customer Service, Act, Utilization, Edition, Proactive, PAR, Customer Care, Stewardship