Experience.FellowshipOne.com

Browse by Tags

• Customer Care
• Education
• FTeU
• Listen
• Proactive
• Reference Number
• Relationship
• Security
• Support
• Support Calls
• Training

• Change and the Church - Example

  E xample Church project managers and Fellowship Technologies can plan, convert, configure, install, train and deliver, but church leadership sets the tone and climate for change. If you are not seen as a participant in the change or are aloof and isolated Read More... Posted Wednesday, May 07, 2008 9:08 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, FTeU, Training

• Change and the Church - Adapt

  A dapt Fellowship One surfaces many new opportunities for your church. One opportunity that sometimes gets overlooked is the chance to learn some relevant new technology. The days of packaged software and client/server architecture are quickly fading. Read More... Posted Wednesday, May 07, 2008 8:18 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Listen, Process, Training

• Change and the Church - Heart

  H eart The membership database or church management system (ChMS) is a fundamental tool in a church’s IT support infrastructure. Changing or replacing it will impact people. They’ll feel the change. Because changing the system creates some additional Read More... Posted Wednesday, May 07, 2008 8:15 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, Education, Training

• Change and the Church - Communication

  C ommunication Communication is the most important of the six change factors. All the other factors depend on effective communication. It didn’t take long for Fellowship Technologies to realize that some of our early implementations faltered largely because Read More... Posted Wednesday, May 07, 2008 8:13 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Process, Training

• Change and the Church - An IT Perspective

  Change and the Church – An IT Perspective Change is inevitable, progress is not Bertrand Russell Progress is a nice word Progress starts with change Change has its enemies Robert F. Kennedy (paraphrased) “What is the most challenging part of your job?” Read More... Posted Wednesday, May 07, 2008 8:11 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Process, Training

• Change and the Church - Introduction

  The only constant in life is change. There are normally two ways to accept this fact: • Yes, and I don’t have to like it. • Yes, and I will adjust because change is part of life. Which of the above responses depicts how you respond to change? Your response Read More... Posted Wednesday, May 07, 2008 8:09 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Customer Care, Process

• May I Have Your Incident Reference Number Please?

  In the recent months, I have been making it a point to get out and build relationships with our clients. This does not mean sending an email, taking a survey, or talking over the phone. It means face to face meetings at YOUR location understanding YOUR Read More... Posted Friday, November 30, 2007 10:36 PM by ldacy | 3 Comments | Filed under: Support Calls, Security, Process, Support, Reference Number