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• Change and the Church - Example

  E xample Church project managers and Fellowship Technologies can plan, convert, configure, install, train and deliver, but church leadership sets the tone and climate for change. If you are not seen as a participant in the change or are aloof and isolated Read More... Posted Wednesday, May 07, 2008 9:08 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, FTeU, Training

• Change and the Church - Grace

  G race Agree to create an umbrella of grace during the time of transition. For a period of time, there will be no experts on the new system. Give people a chance to poke around and learn [review on demand videos and participate in Ask the Expert Sessions]. Read More... Posted Wednesday, May 07, 2008 9:05 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Utilization, Customer Care, Training

• Change and the Church - Adapt

  A dapt Fellowship One surfaces many new opportunities for your church. One opportunity that sometimes gets overlooked is the chance to learn some relevant new technology. The days of packaged software and client/server architecture are quickly fading. Read More... Posted Wednesday, May 07, 2008 8:18 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Listen, Process, Training

• Change and the Church - Heart

  H eart The membership database or church management system (ChMS) is a fundamental tool in a church’s IT support infrastructure. Changing or replacing it will impact people. They’ll feel the change. Because changing the system creates some additional Read More... Posted Wednesday, May 07, 2008 8:15 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Customer Care, Process, Education, Training

• Change and the Church - Communication

  C ommunication Communication is the most important of the six change factors. All the other factors depend on effective communication. It didn’t take long for Fellowship Technologies to realize that some of our early implementations faltered largely because Read More... Posted Wednesday, May 07, 2008 8:13 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Process, Training

• Change and the Church - An IT Perspective

  Change and the Church – An IT Perspective Change is inevitable, progress is not Bertrand Russell Progress is a nice word Progress starts with change Change has its enemies Robert F. Kennedy (paraphrased) “What is the most challenging part of your job?” Read More... Posted Wednesday, May 07, 2008 8:11 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Proactive, Process, Training

• Change and the Church - Introduction

  The only constant in life is change. There are normally two ways to accept this fact: • Yes, and I don’t have to like it. • Yes, and I will adjust because change is part of life. Which of the above responses depicts how you respond to change? Your response Read More... Posted Wednesday, May 07, 2008 8:09 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Customer Care, Process

• Use It or Lose It

  Did you ever grow up hearing your parents say "...use it or lose it!" ? Studies show that when you utilize all of your brain's functions, your mental vitality grows. If you stop using portions of your brain, you are susceptible to discarding those areas, Read More... Posted Friday, November 09, 2007 12:27 PM by ldacy | 0 Comments | Filed under: Relationship, Customer Service, Act, Utilization, Edition, Proactive, PAR, Customer Care, Stewardship

• Service Side Up!

  Welcome to our new experience site. We have challenged ourselves once again to evolve our communication abilities and provide a complete service / sense of community for our users. Fellowship Technologies is definitely a learning organization and we appreciate Read More... Posted Thursday, November 01, 2007 1:23 PM by FTCustomerSvcs | 0 Comments | Filed under: Relationship, Customer Service, Introduction, Act, Listen