What stops a church from fully Experiencing Fellowship One?

re: What stops a church from fully Experiencing Fellowship One?

Nik Harrang — Thu, 01 Nov 2007 19:12:10 GMT

Jhook, i am excited to hear you are working on 'best practices' to aid in implementing F1 as far as process and metrics are concerned. Our church just got F1, primarily as a 'process tool' instead of just an electronic rolodex. i look forward to the tools you create that will help us be a more dynamic church!

re: What stops a church from fully Experiencing Fellowship One?

tcolucy — Thu, 01 Nov 2007 20:36:14 GMT

Jeff,

Great new site. experience.fellowshipone.com. Thanks. I'm also excited to take our F1 use to the next level and I be following your best practices very closely and look forward to what you have coming next.

Thanks

Todd

re: What stops a church from fully Experiencing Fellowship One?

Robin, Goodyear, AZ — Fri, 02 Nov 2007 22:55:17 GMT

Great to hear about the "best practices." As soon as I looked at F1 I knew it was the tool we needed to facilitate taking better care of our people. However, as you mentioned, much of our staff and leadership are new to ministry in general, let alone understanding a need for a business process. The "best practices" will be one more tool the Pastors and I can use to guide and teach our leadership.

Thanks

Robin

re: What stops a church from fully Experiencing Fellowship One?

Kim L. Hogue — Fri, 02 Nov 2007 23:11:52 GMT

Love the idea of "swim lane diagrams" and such. One of the biggest challenges is getting everyone on board with the use of this awesome ministry tool. Are people being reached, touched and impacted are definitely the right questions.I have found that I like to explore with other staff members how F1 will change our ministry.So, when say children's ministry gives a report like we had 250 kids in classes this week. I'll submit a list of questions for discussion thru our Executive pastor. 1. What if we could get a list of the names of the children in attendance?

2. What if I could tell you how many volunteers and volunteer hours went in to those classes? 3. Were any and how many of those kids were here for the 1st time? 4. How could we mail a welcome packet to that family? 5. How many of those kids were here the week before or attend the week after?

I ask the questions because I know the answers are in F1 implementation.

I recently read this somewhere and its now pasted on the wall in my office.

Measurement

We measure that which we perceive to be important.

That which we measure will become important and will guide our process.

That which we do not measure will become less important.

I could not even begin to list how we have been impacted by the use of F1, but I sure am thankful for you every day I'm in ministry!

re: What stops a church from fully Experiencing Fellowship One?

Malachi Elguera — Mon, 05 Nov 2007 17:09:27 GMT

I totally agree with your post. I have found that people are hesitant to "take the plunge" because they are comfortable with their current processes, despite the ease or accuracy. It is unfortunate because they either don't realize or don't accept that these new practices will actually improve the way ministry is done.

re: What stops a church from fully Experiencing Fellowship One?

Eric Brown — Mon, 05 Nov 2007 18:51:04 GMT

In implementing F1, I have asked the question via 3 chords and called other F1 users to see if anyone had a "map" of F1 processes to measure the correct measurements to facilitate better ministry via assimilation, pastoral care, etc. No one responded and we began our own journey to create these processes. I am sure we will greatly benefit from the "best practices."

re: What stops a church from fully Experiencing Fellowship One?

clucas — Mon, 26 Nov 2007 18:17:58 GMT

I would agree that change management is tough to do in a church and for that matter in any business. Defining success in a church is a tough thing to do if you are just looking at the number of people in the seats and the size of your budget. Getting a look at the heart is a challenge. Having your staff redefine its entire processes so as to gauge its effectiveness can be unsettling especially if they are not use to doing it.

But I would also like to add that the product itself needs to be up to par if we are going to ask people to change what they do. Change is one things but when you run into obstacles that are product related its even more of a challenge. Our biggest hindrance to full buy-in outside of our own challenges is the functionality of web-link. It was one of the biggest selling points for us but it has yet to live up to the needs we have. F1 is in version 1 build xxx so I look for great improvements. In order to track and measure the key points of entry into system become vital and web-link and customer experience of that process need to be full proof. Check-in, web registrations and creating online accounts need to be full proof for the customer. Amazon is a great example of a website that has easy to use system for buying and browsing. That’s what I look forward to. Many of our congregation complain about how difficult the process is and that’s out of our hands. Change management is a two way street. We need to provide the leadership and resources for change but we also need to provide a solid infrastructure for that change. The infrastructure needs to be solid for positive change to happen.

Thanks,

-Collin

re: What stops a church from fully Experiencing Fellowship One?

craig — Sat, 08 Nov 2008 17:56:56 GMT

Can some of you update this thread with observations from today, November 2008, a year after the thread was initiated? We are a new customer, and I am quite interested in knowing if the concerns raised here have been addressed, and how they have been addressed. I am particularly interested in the concerns about WebLink, also, in addition to seeing the business practice mappings suggested above.

Blessings,

Craig Uffman