Communication
is key to every successful relationship and the relationship between Fellowship
Technologies and our partner churches is no different. We are always looking
for ways to improve our communication methods and open new avenues for
communication with each of you. Here
is a list of the many ways to get in touch with us and stay informed about the
latest happenings within Fellowship Technologies, and our church management
software product, Fellowship One.
Church Contacts - There is a new page called Church
Contacts located under the Admin tab and Church Setup menu group. It is
absolutely vital that your F1 Administrator visits the Church Contacts page and
assigns three types of contacts: Fellowship One Champion, Billing, and Typical
Worship Attendance (TWA). We will be using these contacts for more specific communications.
Newsletter Email List - We will be sending an information email to all Fellowship One users roughly twice per month. The newsletter will contain details on Product Updates, Best Practices, How-to Guides,
Tips & Tricks, Events, and Free Training opportunities. You can maintain
your subscription to this newsletter by clicking on your user name in the upper
right-hand corner of Fellowship One.
Blogs - Here is a list of our blog feeds. You
will likely want to subscribe to the blogs using an RSS feed reader. Watch this
video which explains RSS feeds in plain English
User Forums - Visit the user forums to interact
with other Fellowship One users, post questions, get answers, or help someone
else out.
Product Support - Our product support team's standard
hours are 6am - 10pm, 7 days a week, 365 days per year. They are available to
assist with issues, answer product questions, or even help pick out the perfect
Christmas gift. In addition to the Support Ticket system within Fellowship one you
can reach them at (866) 383-2437 or email support@fellowshiptech.com.
Advocates of the Customer Experience
(ACE)
- This newly created team's charter is to increase the effectiveness of
Fellowship One within your church. This team will be responsible for everything
from education, documentation, Regional User Groups, the Experience community
site, proactive customer care, the Dynamic Church Conference, etc. You can reach
them at ace@fellowshiptech.com.
Twitter - You can also stay in touch by
following us on Twitter at
one of the following addresses:
- ExperienceF1 -
Summary Twitter feed for the blogs
- F1ACE - Advocates for
the Customer Experience
- F1ProductMgmt
- Fellowship One Product Management team
- F1Dev - Fellowship One
Product Development team
If you aren't sure what Twitter is,
don't worry, watch this video which explains Twitter in plain English.
Regional User Groups (RUG) - Lead or join a Fellowship One
Regional User Group in your local area. For more information visit the RUGS tab
located on the http://Experience.FellowshipOne.com
site.
Dynamic Church Conference - Don't miss our annual user conference in
Frisco,TX on May 13th - 15th, 2009. This is an excellent
opportunity for one or more of your team members to meet the staff of
Fellowship Technologies, connect with other churches, and experience a number
of informative sessions and training classes.