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Hsld/Ind 2.0 - Giving

The project known simply as "Household/Individual 2.0" is a key building block in the overall re-design of Fellowship One.  We are excited to share our design ideas based wholly on your feedback of our product over the last several years.  We can’t afford to simply build this stuff in the dark and then spring it on you, so we are sharing this design step with you to help foster a better design/workflow/experience; your feedback is very important!  Please take the opportunity to shape this project by reviewing each of the following videos and commenting as you can.  In addition, please ask others who have an expertise in the area to review it and comment.

Thanks.

Forward: Household/Individual 2.0 Overview
Chapter 1: Household Members
Chapter 2: Involvement
Chapter 3: Giving
Chapter 4: Contacts and Notes
Chapter 5: Comm's and Addresses
Chapter 6: Basic Info
Chapter 7: Attributes
Chapter 8: Requirements
Chapter 9: Forms
Chapter 10: Gears, Groups and Dupes



Household/Individual 2.0 - Giving from Fellowship Technologies on Vimeo.
Published Wednesday, July 30, 2008 7:01 PM by CurtisHarris

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tom said:

Don't know if I like having the giving always shown in the priority position. We have some users that have multiple functions at the top and giving rights are necessary but not their primary role. More often than not, they will be scrolling past that information

July 31, 2008 11:29 AM
 

CurtisHarris said:

@tom we have had quite a bit of conversation re: the giving view with the first video in this series.  I believe the opinion is leaning toward the idea of always starting the giving section collapsed (both to stem temptation and hide from the casual 'over the shoulder' observer).  It would seem that your argument may be minimized if that solution was in place... am I right?

July 31, 2008 11:39 AM
 

cervin said:

I don't like it at all having the giving here as a visible to choose or to have seen.  Reason, only a few of us on staff have rights to view giving, and I'd rather click a few more buttons to know that information is secure from anyone coming in and out of my office, than having it under everyone's profile. If you are looking up information on your church members which is m y whole job, then anyone in my office could easily see that information that is now she greatly secure.  

I just think it's too risky for someone else seeing or getting their hands on it, than where even know if you stumbled on the giving tab you have to know how to use this tab in order to see anything.  

July 31, 2008 3:28 PM
 

bervin said:

I also do not like this feature. A few clicks is not a big deal for the security of the giving information. Possibly just put a link on the page somewhere to take the person to the current giving page. Also giving should not show up in the involvement area or it should be a option we can turn off for everyone, even those that have giving rights.

August 3, 2008 8:26 AM
 

cho said:

I think I agree with the previous concerns here. Contact information (phones, address, emails, web/IM) should be the top info.

August 3, 2008 10:16 AM
 

mliberman said:

This looks like a huge improvement. I think the setting of having that view collapsed to start with makes sense for reasons discussed. But I still think that even the people with Giving rights enabled would want the contact information at the top of the screen.

August 4, 2008 4:27 AM
 

CurtisHarris said:

@cervin @bervin just for clarification, only those with giving rights would see any of this stuff otherwise it wouldn't even be visible.

August 4, 2008 12:09 PM
 

CurtisHarris said:

@mliberman contact information (phone, email, etc) is a priority shown on the right hand side of the screen.  Contacts (tasks via contact forms) are shown below; I wouldn't think the finance team typically sees that as a priority over giving.  Am I right/wrong?

August 4, 2008 12:11 PM
 

kdorado said:

I like the contributor visibility information and I think that my ministers may be interested in being able to see this information.  

However, the direct access to all the other giving information is a security concern for me as well.  I try to lock my computer when I walk away from my desk, but sometimes I forget. Also, I am the only one besides the treasurer who spends any time looking at actual contributions and it is almost always a separate process from anything else I am doing in the portal.

August 4, 2008 7:08 PM
 

jschneider said:

Curtis - I agree with your decision to show all the giving information in individual view. Also like how you added the last six months giving "dots" in the same section. Have you thought about doing the same for the household view, showing the dots for the household (and we would know it is for the household since it would be "yellow highlighted"). The reason for that suggestion is related to a version 2 suggestion, that you have the ability to print/export/email the giving section (both individual and household) as well as the "Household Involvement" section. I think you have created a view nice view in those and to be able to get the information out of F1 in some form (rather than a screen print) would be helpful. Also a version 2 suggestion would to be able to view back one year, rather than just 6 months. Glad you are already working for the "force" collapse of the giving information. I think that is the right immediate solution. As you have repeatedly said, it is only viewable to portal users with giving and contribution rights.

August 12, 2008 9:23 AM
 

bervin said:

I understand that but we have a few people that work in open areas with giving rights. Not secure enough in my opinion.

August 15, 2008 9:44 AM
 

Dan Lott said:

The Giving section should be at the bottom.   At the top places too much emphasis on money.  And most portal users are not looking at Giving as the first priority.  It is part of the overall picture of an household/individual.

August 18, 2008 2:08 PM
 

Dan Lott said:

It is not a good financial process to have the ability to add a contribution in this view. Contributions need to have processes that tie recording of giving to the general ledger and meet audit standards.

August 18, 2008 2:08 PM
 

Dan Lott said:

Pledges are not a good thing to try to do here.  It is very difficult to record pledges so they reflect what an individual is committing and then be able to use that information in a conversation.  Leave it out.

August 18, 2008 2:09 PM
 

CurtisHarris said:

We have 3 questions we need answered, two of them refers to how giving is displayed; please consider taking the survey to help us answer them: http://www.surveygizmo.com/s/61243/hsld-ind2

Thanks.

August 19, 2008 2:42 PM

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