Experience.FellowshipOne.com

We are running into the issue that when someone registers for an event and then closes the window when the next person steps up to use the same computer and goes into an event registration, they open up the previous person's account and there is no way to "log out".  Does anyone have any suggestions for how to log out of your WebLink acount without completely closing the Internet browser and re-opening it?  We want to make registrations available at kiosks and other public computers, but it is very cumbersome to have to close completely out of the Internet browser and then find the registration again.

 Thanks for any help!

Andrea

There is an answer but it depends on how you use WebLink. If you use the F1 WebLink login page then we right a session cookie with a 20 minute timeout. This allows for all of the WebLInk modules to simulate single sign-on. It was built for home use, not necessarily for a public use computer. Last year we added a new option to all of the WebLink modules, except Event Reg. Simply add "flo=true" (stands for force log out) to the end of the URL querystring. This will clear the cookie when the browser closes. Why did we not add it to Event Reg? Because it is a multi-page wizard.

The alternative is to write your own login page using Data Exchange (our XML API). You can see an example at www.Dynamic-Church.com. This way you can write the cookie and control it's timeout and behavior.

I have some additional details and examples in a presentation I gave at last year's user conference. Please give me a call at 469-442-0100 to discuss further and I'll send you the presentation.

Curtis Simmons
SVP, Product & Services
Fellowship Tech
 

The only solution is to use "flo=true" URL parameter in all WebLink URLs, which prevents iCode from being included in the URL and forces cookie to be deleted when browser window is closed.

Since Event Reg doesn't support "flo=true", I am not aware of a good solution for this problem in the Eveng Reg module. I would like to see all WebLink modules support the "flo=true" option and have a logout button within the WebLink window.

Maxim

I apologize to Maxim but I removed a portion of his last reply as some of the information could be used maliciously.

WebLink's original design was for home use, not for public kiosks. We concur that additional improvements need to be made to better support its use in public kiosks. As a best practice you should use "flo=true" whenever possible. Unfortunatley, as I indicated that is not currently an option on Event Registration.

The challenge of course is to provide a secure, yet simple, "single sign-on" method to all WebLink modules in a public use computer. Please contact me directly should you have a suggestion on how to improve this particular area.

Curtis Simmons

One additional thought. For your public use computers you might try limiting them to Firefox. Under Firefox you can try setting the configuration setting "Always clear my private data when I close Firefox" which is located under Tools | Options | Privacy. Be sure to click on the Settings... button and check all of the applicable options.

Curtis S

Curtis

Do you have specific instructions on how to use Data Exchange to force a log out?  Will there be information on how to use Data Exchange for Registration log out at the conference?

K 

In all of the modules, except Event Registration, you should be able to append "&flo=true" to the query string, that will force log out.

Yes, I'll be addressing this topic at the user conference.

Curtis Simmons