Administration

Re: Trouble Adding New Users

jrush — Fri, 12 Jun 2009 20:51:47 GMT

Hey Jacki.

When you attempt to add a user in without first linking them it will launch a pop-up window confirming that you do not want to link them. Please try to add a user in firefox and make sure that the pop up isn't being blocked.

Hope this helps!

Re: Trouble Adding New Users

jackibar — Fri, 12 Jun 2009 20:42:58 GMT

Okay, I'm replying to myself...! :)

I had been using Firefox and it would not work unless I LINKED the new user. When I tried in Safari, it worked just fine... Just thought this might help someone else to know.

Trouble Adding New Users

jackibar — Fri, 12 Jun 2009 02:27:40 GMT

Our church is in the process of having our old database converted over into F1. In the meantime, I am trying to add the staff as new portal users. If I'm understanding correctly, I am not to add the individual records at this time because that info will be wiped out when the database is imported into F1. So I am unable to "link" portal users at this time.

So I am in Admin - Security Setup - Portal Users and click on Add New. I fill out all the info required and click on the Add New Portal User button. When I then return to the Portal Users Summary, the person I tried to add does not show up. Can you tell me what I'm missing?!

Thanks so much,

Jacki