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new check-ins

Last post 05-19-2008, 9:50 AM by Matthew McMaster. 2 replies.
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     05-14-2008, 12:33 PM 10900

    new check-ins

    We have a new check-in who was visiting with a family.  That family was a church member.  She was added to that existing family as a new check-in rather than creating a new household for her.  Where can you enter her primary address which is different than the family address where she was added?  When you search her name in Fellowship One, her name appears with the other family's address.
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     05-18-2008, 4:58 PM 10935 in reply to 10900

    Re: new check-ins

    If we have a primary address for someone we move them to their own household, so they can receive our mailings and any phone tree calls. 

     05-19-2008, 9:50 AM 10950 in reply to 10900

    Re: new check-ins

    I would also say it depends on the age of the individual and the situation.  If it is a child and they are established as a visitor in the household that brought them then you can put the address on the individual record and not the household record.  The problem with creating a new household is that if the family brings that child again with them they will not be able to check them in during the same transaction as their kids.  Therefore check in takes longer and the family will get 2 receipt tags.

     


    Matthew McMaster
    Delivery Manager
    Fellowship Technologies
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