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Double Assignments

Last post 10-20-2009, 11:56 AM by pschott. 3 replies.
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     08-29-2009, 4:04 PM 15151

    Double Assignments

    We started online Awana registration this summer, and it seems to be working fine from the users' end. My problem is that the form is creating TWO activity assignments. For instance, a child's participant assignment looks like this:

         Schedule/Time: Awana Clubs; Form Name: Awana Registration 2009-2010

         Schedule/Time: (blank); Form Name: Awana Registration 2009-2010 - Kindergarten - Sparks

    If I remove ONE of the assignments, they BOTH go away. I checked my form carefully and can't find any reason for a double assignment. Does anyone have a solution for me?

    Thanks,

    Jennifer :)

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     08-29-2009, 10:14 PM 15152 in reply to 15151

    Re: Double Assignments

    Jennifer,

      If I'm reading your form creation correctly, you have your form set to give an assignment and schedule and you've also structured the question "Grade in 2009-2010 school year?" to give an assignment, but have not specified any particular RLC to that activity.  This results in two assignments - one for the Form and another for the Question.  A more common use for doing this may be to say "fill out this form to register for our event" which would give a basic Activity/Schedule assignment and then would prompt for specific sessions within the event and assign an Activity/RLC combination.  Since all you're doing here is giving the same assignment for the question and the form, you're creating two assignments each time.  I'd recommend removing the assignment portion from the questions and just record the answers to avoid giving two assignments.

    For Him,

    -Peter Schott

     08-30-2009, 1:37 PM 15166 in reply to 15152

    Re: Double Assignments

    Hi Peter,

    Thanks so much for your answer. So now I have three more questions:

    1. Is there any way to "undo" the double assignments I have already created? I can fix the form for future registrations, but how do I fix the past?

    2. Since it creates a double assignment, what scenario would require the creation of an additional participant assignment? I guess I don't understand the purpose of that option.

    3. How would it "prompt for specific sessions within the event and assign an Activity/RLC combination"? I think that's what I was trying to do, but I don't know how. I'm just so confused  :S

    Jennifer :)

     

     10-20-2009, 11:56 AM 15554 in reply to 15166

    Re: Double Assignments

    Jennifer,

      I apologize for the delay in responding.

    1. I'm not sure if this can be easily undone within portal or not other than by changing the form answers. I know that it could possibly be done through a support ticket, but am not sure otherwise.

    2. Creating additional assignments - probably the best example would be a conference with multiple sessions. (e.g., a training day or perhaps a retreat with multiple breakout sessions)  People would register for the main event, then choose which sub-events they will actually attend. For a ministry training day, that might indicate that they're coming to the November event, but attending the "Starting a Small Group Ministry" and "Practical Tips for Outreach" sessions.

    3. Those later assignments are tied to the questions. You can have people pick a specific answer to one or more questions and those will have an Activity/RLC tied to them.

    I hope that helps you a little bit.

    For Him,

    -Peter Schott

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