I can see you posted this message a while ago and I am sorry we are just responding now. I think the issue of timing out when emails are being written in the Small Group Manager has been fixed. The issue of people not receiving the emails could be that it is going into their junk email folder. Be sure that when they send out a group email they all look in their junk folder and then mark the email address it came from as a safe sender. This will fix that issue unless the email address is wrong in Fellowship One.
As far as the DOB issue goes I would have to say that DOB is a critical field from a database perspective. It will allow you to know your congregation, know that John Smith is in fact the same John Smith that is in the database 3 times, you can send age specific invitations to events for 20 somethings or seniors, and you can do some cool things with check in when you know someone's age.
I don't want to be too general here but there is a certain demographic (women ages 35-60) that have a problem with giving out their birth year. There are also people that say it is a security risk. Our data is very secure and certain people should be very happy that God has let them hang around for 35-60 years.
Regards,
Matthew McMaster
Matthew McMaster
Delivery Manager
Fellowship Technologies