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Group email 2.0 being tagged as SPAM

Last post 02-06-2008, 2:58 PM by ExperienceF1_csimmons. 1 replies.
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     02-04-2008, 4:24 PM 9707

    Group email 2.0 being tagged as SPAM

    I have recieved reports from some of our ministry admins stating that they believe messages that they send using group email 2.0 are filtered as SPAM. 

    Answer id 284 states

     'In some cases, a Spam filter may prevent the delivery of messages being sent from Fellowship One utilizing the Group Email feature. If you are not receiving email messages from Fellowship One Group Email, then it is best to configure your Spam filter to allow all email from Fellowship One. The IP address that Group Email originates from is: 69.93.40.57 and the sending domain is: fellowshiponemail.com. This information can be used to add Fellowship One to your "safe" senders list which will then allow delivery of all email from Fellowship One. If your email is hosted by someone other than yourself, send the provider the information and they should be able to ensure that Fellowship One is added as a "safe" sender. 

    Has anyone spent any time dealing with this issue? Can you share your thoughts?

    Thanks

    Bob


    Bob VanDerPloeg
    IT Director
    Discovery Church
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     02-06-2008, 2:58 PM 9756 in reply to 9707

    Re: Group email 2.0 being tagged as SPAM

    There are whole industries that have formed to combat this with limited success. You can look at a few of the more prominent Email Service Providers like Constant Contact and Campaign Monitor and their sites are filled with tips, tricks, and workarounds for the hundreds of different ISPs and mail clients. However, ultimately they conclude its up to the end user to add the sender to their safe list. Fellowship Technologies is doing everything within our power to be compliant with the ISP expectations (which are far and above the requirements of CAN-SPAM). Unfortunately, there is still no centralized committee, agreement, or standard to which all ISPs and email clients subscribe to make this a smooth process for anyone. I recently added picture wrapped by a URL to my work email signature. I use MS Outlook as my outbound email client and now my work emails are ending up in the SPAM/JUNK folders of friends, family, and clients. As Benjamin Zander would say... How unnecessary!!
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