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  • Silos… The Unspoken Barrier to Ministry

    My name is Matthew McMaster and I have been a Delivery Manager at Fellowship Technologies since March of 2004. In that time I have implemented over 100 churches. Some of them have been very sophisticated in how they communicate within their ministries but many of them have a real silo issue. When each ministry functions as its own separate ...
    Posted to Delivering Change (Weblog) by  FTDeliverySvcs  on December 5, 2007

  • Contacts Week III

    Service Level Agreements (SLA) There is a new question that churches across the country are beginning ask themselves:  “What is our SLA to our congregation?”  Does a first time visitor get a call within one day of visiting the church?  Or is it more like a week?  If someone wants to volunteer in a ministry how long do ...
    Posted to Delivering Change (Weblog) by  FTDeliveryTeam  on December 15, 2006

  • Contacts Best Practice

    In this installment of Church Management I will be covering contact points.  Contacts come in many different forms from first time visitor cards, prayer request cards, communication cards, bulletins, to phone contacts.  Each of these contacts has to be handled in a different way.  Many of them have multiple contact items on ...
    Posted to Delivering Change (Weblog) by  FTDeliveryTeam  on November 21, 2006