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  • Change and the Church - Heart

    HeartThe membership database or church management system (ChMS) is a fundamental tool in a church’s IT support infrastructure. Changing or replacing it will impact people. They’ll feel the change.  Because changing the system creates some additional short-term work for those directly involved in the conversion project and can add temporary ...
    Posted to At Your Service! (Weblog) by  FTCustomerSvcs  on May 7, 2008

  • Testing for Education Classes

    I would like to suggest having tests for the eUniversity education classes. Just like any other educational institution, it would be nice to be able to test a person's proficiency in Fellowship One, particularly in a specific subject or class, e.g. People 1, People 2, Contacts 1, etc. I believe this would especially help Ministry Leaders and ...
    Posted to Feedback & Suggestions (Forum) by  Malachi Elguera  on April 3, 2008

  • Support or Education?

    As a support team we struggle to find that fine line between assisting the church with product functionality or directing them to our Education team for additional training. The Support team exists to assist churches in resolving issues and answer basic feature/function questions. Occasionally, we run into situations where the church staff member ...
    Posted to At Your Service! (Weblog) by  ldacy  on February 20, 2008