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  • May I Have Your Incident Reference Number Please?

    In the recent months, I have been making it a point to get out and build relationships with our clients. This does not mean sending an email, taking a survey, or talking over the phone. It means face to face meetings at YOUR location understanding YOUR issues and challenges. These trips have been a fantastic insight for me to understand how our ...
    Posted to At Your Service! (Weblog) by  ldacy  on November 30, 2007