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AdaptFellowship One surfaces many new opportunities for your church. One opportunity that sometimes gets overlooked is the chance to learn some relevant new technology. The days of packaged software and client/server architecture are quickly fading. Fellowship Technologies is a Software as a Service (SaaS). The SaaS model is widely acknowledged as ...
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HeartThe membership database or church management system (ChMS) is a fundamental tool in a church’s IT support infrastructure. Changing or replacing it will impact people. They’ll feel the change. Because changing the system creates some additional short-term work for those directly involved in the conversion project and can add temporary ...
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Communication
Communication is the most important of the six change factors. All the other factors depend on effective communication. It didn’t take long for Fellowship Technologies to realize that some of our early implementations faltered largely because of poor communication. At least 8 key groups of people must communicate well in a ...
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Change and the Church – An IT PerspectiveChange is inevitable, progress is notBertrand RussellProgress is a nice wordProgress starts with changeChange has its enemiesRobert F. Kennedy (paraphrased)
“What is the most challenging part of your job?” a friend asked me as we were catching up the other day. After thinking for a minute, I realized that ...
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The only constant in life is change. There are normally two ways to accept this fact:
• Yes, and I don’t have to like it.• Yes, and I will adjust because change is part of life.
Which of the above responses depicts how you respond to change? Your response can determine how pleasant or miserable the experience of change will be for you. ...
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We have seen over and over that the biggest hurdle to embracing the real value of better information systems in churches is change management, or should I say the lack thereof? Amongst us church management software vendors, it is even a point of occasional conversation at industry conferences. “If only churches would learn better how to change.” ...
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In the recent months, I have been making it a point to get out and build relationships with our clients. This does not mean sending an email, taking a survey, or talking over the phone. It means face to face meetings at YOUR location understanding YOUR issues and challenges. These trips have been a fantastic insight for me to understand how our ...
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As I write this blog entry for our new community site, I contemplated the above question: What stops a church from fully experiencing Fellowship One? There are many different answers for the various customer situations ranging from 1) lack of leadership to drive change, 2) staff turnover, 3) lack of infrastructure for proper Internet access, ...
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Last night I received a call from the field from one of our Delivery Managers. For Fellowship Technologies, a Delivery Manager is a consultant who works with a church partner (customer) to assist them with their implementation of Fellowship One. The purpose of the call was that the Delivery Manager wanted me to know that the church partner could ...
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After recently watching several churches modify their process for children’s check-in to accommodate our check-in module, it occurred to me how much “queuing theory” comes into play. How a church establishes its check-in queue can make all the difference whether a family believes they are waiting a long time or ...
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A fundamental building block that will allow a church to better care for its people is better quality information. However, if the church’s ministries are allowed to NOT use the church management system and its underlying database of people, they will end up keeping valuable information somewhere else. That central database is ...
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I was visiting with a customer recently and we were talking about their church’s philosophy on getting people involved in the church. During the conversation it became clear to both of us that, although their church offered many opportunities to get involved, there was not a real push from church leadership to encourage any ...
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In the early 1990’s, Dr. Michael Hammer touched off an entire wave of reengineering work with his July 1990 Harvard Business Review article titled: Reengineering Work: Don’t Automate, Obliterate. There were many, many consulting practices in the private and public sectors built on the concepts Dr. Hammer wrote about. However, as I get ...
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