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  • Introducing

    As you may already know, we are searching for qualified candidates to add to our Support Team. We are blessed to have just hired our new addition, Barbara Perser. You may start hearing from her soon as we rapidly bring her up to speed. Barbara comes to us from a rich background in customer service. We look forward to the abilities she adds to the ...
    Posted to At Your Service! (Weblog) by  ldacy  on April 30, 2008
  • Now Seeking

    Do you know anyone who is interested in working for Fellowship Technologies?  Are they passionate about helping others? Do they love interacting with ministry partners throughout the world? Do they love serving the body of Christ? Do they consider work a form a worship? Do they want to help empower the local church through advanced ...
    Posted to At Your Service! (Weblog) by  ldacy  on March 12, 2008
  • Support or Education?

    As a support team we struggle to find that fine line between assisting the church with product functionality or directing them to our Education team for additional training. The Support team exists to assist churches in resolving issues and answer basic feature/function questions. Occasionally, we run into situations where the church staff member ...
    Posted to At Your Service! (Weblog) by  ldacy  on February 20, 2008
  • May I Have Your Incident Reference Number Please?

    In the recent months, I have been making it a point to get out and build relationships with our clients. This does not mean sending an email, taking a survey, or talking over the phone. It means face to face meetings at YOUR location understanding YOUR issues and challenges. These trips have been a fantastic insight for me to understand how our ...
    Posted to At Your Service! (Weblog) by  ldacy  on November 30, 2007
  • Glossary

    Is there a downloadable glossary of Fellowship One terms i.e. Tag, Filter, Activity etc. on any of the training sessions or elsewhere on your system?
    Posted to General (Forum) by  bminor  on November 9, 2007
  • F1 Support tickets

    I'm just wondering about other users' attitudes/reactions to the F1 support process. Have your issues/suggestions been answered in a timely manner? Have you gotten resolution to your issues/suggestions or are they still pending? Is anyone still actually using 3Cords.org or is it dying a slow and agonizing death?
    Posted to General (Forum) by  rguilliams  on June 25, 2007