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Service Level Agreements (SLA)
There is a new question that churches across the country are
beginning ask themselves: “What is our SLA to our congregation?”
Does a first time visitor get a call within one day of visiting the
church? Or is it more like a week? If someone wants to volunteer in a ministry
how long do ...
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In this installment of Church Management I will be covering
contact points. Contacts come in many
different forms from first time visitor cards, prayer request cards,
communication cards, bulletins, to phone contacts. Each of these contacts has to be handled in a
different way. Many of them have
multiple contact items on ...
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